Technical Support

Technical Support for Students

Canvas Student Tour

  • This self-paced course contains a series of short videos designed to help students learn how to use Canvas. Videos can be viewed in any order.  Total viewing time for all videos is ~35 minutes.

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Canvas Guides

If you have questions or need help regarding Canvas, you can contact the Academic Technology User Services (ATUS) Help Desk or call (360) 650-3333.

Technology Equipment

Make sure you have the right equipment:  you will need access to a computer with a high-speed internet connection (not dial up service), software such as Microsoft Word and PowerPoint, a headset with integrated microphone, and a webcam.  Computer competence is expected.  You can self-assess your computer skills by filling out the AHE Technology Self Assessment.

Technical Support for Faculty

ATUS (Academic Technology User Services)

If you are new to Canvas, here are some helpful articles

The ATUS Helpdesk is open until 8pm on Monday through Thursday; you can contact them at 360-650-3333 or call ext. 3333 from a campus telephone.  Also there is a Helpdesk person located in Academic West Room 310 until 8pm in the evenings.


Instructors can refer to the Canvas Instructor Guide and the Canvas Video Guide.

Classroom Media

Refer to Classroom Details for media information and instructions for all the classrooms on campus.